Founder

CEO/President/Founder

Matt Mulligan

Hi, I’m Matt Mulligan. I founded Omni over 25 years ago. I have owned and operated a tax resolution firm since my late twenties. I ended up doing this work after being a client of several lawyers and CPA’s back in the ‘80’s, when I owned a sales company that failed. At that time, I accrued a quarter million-dollar IRS tax debt, and over $100,000 tax debt to the state of CA, inside a corporation I owned in California. Back then, if you had a lien filed against you, local lawyers in suits would mail you a solicitation, you’d call them, go to their office, and hand over a big fee. I paid a very polished gentleman $50,000. He gave a lawyer a small sliver of that, I ended up in Chapter 11 court. That went very bad, converted to a chapter 7, then dismissed. I was assessed and eventually owed around $400k personally to the IRS. I was then sold by another lawyer a chapter 13 bankruptcy, that didn’t work either (I defaulted on the 60-month automatic pay plan, bad strategy from the get-go). Next, I hid, the tax debt grew, eventually, I figured out how to deal with the IRS myself, and I settled out the debt for a small fraction of the original amount.

So I went from owning and running a business in my early twenties that was grossing around $1 million a month, to being broke. So, I went to the LA County courthouse, got a seat at the microfiche reader, spent hours a day looking up tax liens, then I called 411, and started talking to other business owners and individuals that owed the IRS. Soon I was driving 1,000 miles a week around CA, running dozens of appointments with tax debtors a month, selling tax debtors on representation. Next came driving to the IRS to sit with IRS Revenue Officers many times a month, setting up pay plans, abating penalties, submitting and negotiating Offers In Comprise(s), etc. I usually target big complicated cases, for they were more of a challenge, and I enjoyed the work.

Eventually, I was at a growth crossroads. I decided to grow the company and begin to train staff in this process. Roll forward more than 25 years, and my companies have subsequently and currently employ hundreds of people doing this work, and we save individuals tens of millions a year in taxes. We have helped many tens of thousands of individuals and businesses, and I hope we get the chance to help you. Give us a call, the chat is free, and begin to sleep at night knowing you’re in ethical, fair, extremely competent hands.

Management

Omni Specialists
Director of Sales

Emily Oglesby

As the Director of Sales with over 10 years of experience with Omni Tax Help, I have combined my entrepreneurial drive with business-management skills to drive gains in sales revenue. Throughout my career of 14 years in retail, 5 years of Real Estate, and 10 years at Omni Tax Help, I have mastered the ins and outs of sales, prospecting, honing and executing, to reach numerous company goals. Now, I spend the majority of my time mentoring mid-level management to continue to identify and develop exemplary talent with the pursuit of excellence.
Omni Specialists
Production General Manager

Michael Batty

Michael Batty is the Production General Manager for Omni Tax Help. He leads, trains, develops highly qualified tax professionals, and educating clients about their different tax resolution options. He started with the firm as a paraprofessional in 2007 and worked his way up in the company. Throughout his 12 plus years with the company, he has held numerous positions in almost every department. This work experience led to his eventual appointment as the General Manager of the entire Production Department. He has helped both the Sales and Production Departments break revenue records. He has earned the respect of the people he manages and can honestly tell them, "I have been in your shoes." Michael is a native Florida resident with his loving wife, they are devoted parents to their fur-babies. Michael’s passion outside of the office is turning wrenches working on custom vehicles, he has been an avid car enthusiast for over 20 years.
Omni Specialists
Finance Director

Chrissy Stephens

As Finance Director, Chrissy Stephens is responsible for the financial & accounting well-being of the company. Graduate and lifetime alumni of Florida State University, Bachelor of Science in 2002, Florida Bright Future Scholar 1998-2002, South Trust Scholar 1998, a distinction of FSU Dean’s List. After graduating in 2002, Chrissy managed a highly visible retail chain where she learned corporate structure, strategy, and finance. In 2005 she moved to Vero Beach FL where she continued her career in finance and accounting in Real Estate Investment. Chrissy has been employed by Omni Tax Help since 2007. Chrissy was hired as an Associate in Training (AIT) and was quickly promoted to work with the CPA and special assets division to assist in rebuilding clients accounting records with the use of QuickBooks. In 2008 Chrissy was promoted to Finance Director where she focuses on business finances, solutions, and driving profitable revenue growth. Chrissy is a board member of the Treasure Coast Human Resource Association, member and former board member of the Junior League of Indian River, Member of the United Way, and Indian River Chamber of Commerce Young Professionals Network. Chrissy has her mastery certification in QuickBooks and is a Notary Public with the State of Florida She loves Puppies, Children, & Coffee
Omni Specialists
Sales General Manager

Brett Tougas

Mr. Tougas is the General Manager with Omni Tax Help as well as its most tenured Tax Analyst. He has been employed with the firm for over 15 years. He specializes in helping business owners and consumers navigate through the treacherous waters of the IRS and State Taxing Authority collection divisions. Through hard work and passionate dedication, he has helped thousands of clients save millions of dollars while simultaneously taking an instrumental role in working alongside new Tax Analysts at the firm. His main focus is to mentor new Analysts and help them better develop and deliver resolution strategies to Omni’s clients. Mr. Tougas earned a Business Management degree from the University of Florida where he graduated at the top of his class with honors and holds a current Florida Real Estate License with the Florida Department of Business and Professional Regulation.
Omni Specialists
Sales Opener Manager

Megan Bogner

I have been with Omni Tax Help for over 10 years. Omni Tax Help has helped me grow phenomenally in my career. I started my career here as a Customer Service Agent and after being a successful Agent, I was given the opportunity to become a Sales Opener Manager. Omni Tax Help has supported me in my development as a leader, and I look forward too many more years in my career with Omni Tax Help.
Omni Specialists
Power of Attorney

Janet Mould, EA

I have worked at Omni Tax Help since August 2008 and truly enjoy my job. I started as a paraprofessional and was promoted to become an Associate in 2012. In August of 2018, I was promoted to oversee and run our Power of Attorney Department. The Power of Attorney Department makes multiple calls per day to the Collections Department of the IRS and specialized individuals such as Revenue Officers, Offer Examiners, Taxpayer Advocates, and Auditors to negotiate a resolution on the account or to request a Stay of Enforced Collection while we work with our clients to ensure the best resolution possible. Helping our clients get out from underneath the burden of their past-due tax liability and get closure is one of the most rewarding things I have done in my career.
Omni Specialists
Senior Managing Associate

LaQuanna McDowell, EA

I am a graduate of the University of South Florida and hold three degrees. I am part of a large, tight knit family and enjoy spending time with my family, my friends, and my beautiful rescue dog, Lia. I started working at Omni Tax Help in 2010 as a para professional, became an associate within a year, a Senior Associate within two years, and I am now an Enrolled Agent and Senior Managing Associate. I have handled hundreds of cases and have enjoyed working each one. I view all my clients as my family and I work hard to ensure that they are taken care of, like family. My goal is to ensure that every single individual that I work with has not only a better handling of their tax matters but also a better understanding of taxes, ensuring that their problems are a past issue.
Omni Specialists
Senior Managing Associate

Lila Sandgren, EA

Ms. Sandgren is Senior Managing Associate with Omni Tax Help as well as its most tenured Associate and Enrolled Agent. She has been employed by the company for nearly 14 years working her way up through the ranks of Omni Tax Help. She uses her vast array of tax knowledge and years of experience to vigorously represent her clients before the IRS and numerous States. She specializes in the representation of clients for Audits, Audit reconsiderations, liens, correcting errors on the part of the IRS, and cases with the IRS being handled by a local collection officer. Ms. Sandgren also uses her skills as a mother of young twins to compassionately and steadfastly counsel clients through very stressful situations
Omni Specialists
Senior Managing Associate

Christopher Mansfield, Esq.

Mr. Mansfield is a licensed attorney and Managing Senior Associate for Omni Tax Help. He uses his legal background and problem-solving skills to develop, implement, and execute complete tax resolution strategies for his clients. Mr. Mansfield handles all types of tax resolutions, specializing in Offers in Compromise, Innocent Spouse relief requests, and Penalty Abatement requests. He has also successfully negotiated settlement agreements with the Department of Justice. Mr. Mansfield has saved his clients over $10 Million dollars since joining Omni Tax Help. Prior to joining Omni Tax Help, Mr. Mansfield was an attorney in private practice for 10 years, with experience handling Fortune 100 and 500 Asset Purchases as well as International Arbitrations.
Omni Specialists
Production Administrative Manager

Ketonya Curtis

Ketonya Curtis is the Production Administrative Manager here at Omni Tax Help, before joining the Omni Tax Help team in 2019 Ketonya has 10 plus years of customer service and management experience. Ketonya has the great pleasure of Managing a great group of people. Having the luxury of watching the magic unfold for customers and being that backbone for all teams has been extremely rewarding. When Ketonya is not working hard for the team, Ketonya enjoying life as it comes her way from, volunteering in the local community, spending time with family and friends or just reading out on the beach. Ketonya is excited to see the growth that’s available here at Omni Tax Help with such wonderful people.
Omni Specialists
Bookkeeping Manager

Pat Towson

I began my bookkeeping career in 1978 working for a family-run material handling business, learning the day to day aspects of all record-keeping and tracking the everyday business transactions. As I have a love for numbers, and as my passion grew, I moved on to a new position as a controller for a private dining club. I became the company’s chief accounting officer and bore responsibility and understanding of preparing financial statements, budgets, taxes, compliance certifications, and special projects. As the Bookkeeping Manager at Omni Tax Help, I enjoy communicating with the clients and guiding our staff to make sure all outcomes are completed according to industry standards and are accurate.
Omni Specialists
Human Resources

Donna Bond

I graduated from college at the State University of New York at Geneseo with a bachelor's degree in Business Management, minor in Human Resources. I am originally from Rochester, New York and moved to Florida 3 years ago and I now live in paradise! I have been with Omni Tax Help in Human Resources since May 2019 and I am passionate about making Omni Tax Help a great place to work with a positive culture. Outside of work, I am a mom of 2 daughters and have 2 grandchildren who are the light of my life! Also, I am getting married in October 2020 and couldn’t be happier!
Omni Specialists
IT Director

Ron Roberts

Ron Roberts is the Director of IT at Omni Tax Help, where Ron manages the technical infrastructure of the business and also serves as the lead software developer for the firm. Ron has had a long and storied career in software development and as a senior manager. Probably most known for his role as the primary architect of the hit presentation manager "Show Partner F/X", he has also had significant experience in the video game industry as well as software for oil & gas pipelines. At Omni Tax Help, Ron is focused on continuously elevating Omni's technology infrastructure and meeting the challenges of the ever-changing IT landscape.

Sales

Omni Specialists
Tax Resolution Analyst

Clayton Davis

Hi, my name is Clayton Davis, one of the Senior Tax consultants here at Omni Tax Help. I have been with the company for over 14 years and I am extremely passionate about what we do for our clients. I was originally born in Tampa, Fl and have been in Vero Beach for 14 years. In my early stages of life, I attended military school in 2001, once graduated I worked my way up to become Drill Sargent, as well as the team leader on building up our youth to make positive choices and accomplishing life goals. After that stage of my life, I was a Smoke Jumper in North Carolina and enjoyed saving lives I am a father to an amazing little boy and he pushes me everyday to succeed and strive. Now I have a career at Omni Tax Help, I am able to take my life experiences and utilize it towards our Clients to help pave the way, assist and consult them in restructuring their lives. I hear daily frustrations that my clients go through dealing with the taxing authorities. I really enjoy hearing that sigh of relief after I share what we can do to help.
Omni Specialists
Tax Resolution Analyst

Cody Denning

My name is Cody Denning, I am a Senior Tax Consultant here at Omni Tax Help. I have been with the company for a few years and enjoy what we do for our clients; I strive to provide the best service to our clients every day. I was born and raised in Vero Beach, FL. I have a strong passion for music and I enjoy playing the Trumpet Semi-Professionally in my spare time. I have 2 young boys that drive me insane, but I adore them more than I can ever show. I have a background in Business Management, and I am proud to work at Omni Tax Help knowing that we help restructure people’s lives for the better.
Omni Specialists
Tax Resolution Analyst

James Piculas

Jim is a recent addition to the Omni Tax Help team as a Tax consultant. His clients achieve financial freedom from the IRs and State taxing authorities. He has over 35 years of experience in the financial services industries after graduating from high school in Mexico City, Mexico. Jim enlisted in the United States Marine Corps where he completed three overseas tours as a corporal in the artillery. He then went on to get his degree in Business from the University of Texas at Austin which from there he enjoyed a successful career as a financial planner for American Express Investment Advisors. In his free time, Jim enjoys the outdoors and spending time with his mother. Along with a passion for alligators, he had the opportunity to care for over a thousand alligators for a period of eight years while living in Lousiana. His greatest pleasure comes when his clients realize their tax burdens are finally being lifted and peace of mind is restored.
Omni Specialists
Tax Resolution Analyst

Megan Everly

Hi, my name is Megan Everly and I am one of the newer members to the Omni Tax Help team. Even in the short time working at Omni Tax Help I can tell this is the place for me based on what we do for our clients. I was born in New Hampshire with one sibling, my parents have been married for 30 years. In my free time, I enjoy golfing and the deep-sea diving and of course taking care of my beautiful daughter. I enjoy what I do here at Omni Tax Help and I am very excited to see what I can do for my clients in the years to come!

Production

Omni Specialists
Power of Attorney

Rachel Picarelli, E.A.

My name is Rachel Picarelli, I graduated in 2010 with an Associates Degree in Accounting from Everest University of Melbourne, Florida. Furthermore, I hold a Bachelor’s Degree in Business Administration from the State University of New York. I obtained my Enrolled Agent License in 2018 and work for Omni Tax Help as an asset to the Power of Attorney Department. My desire to help the general public with various tax issues drives me to acquire extensive knowledge in tax laws and motivates me to be efficient in resolving our Client’s tax problems.
Omni Specialists
Senior Associate

Kristen Cinque, Esq.

Since joining Omni Tax Help in 2015, Kristen Cinque has represented hundreds of clients formulating tax strategies and counseling them on financial matters. During her tenure with Omni Tax Help, she has realized over $8.5 million in savings for her clients, while adhering to best practices in tax matters, bookkeeping, and long-term planning. Prior to joining Omni, Ms. Cinque worked as an attorney in New York for over 10 years, specializing in civil litigation. She is a member of the New York Bar Association and continues to provide pro bono work on occasion to individuals in New York. Ms. Cinque lives in Vero Beach with her husband, their son and two rescue dogs.
Omni Specialists
Senior Associate

Mary-Hannah Nestor, E.A.

I started working at Omni Tax Help when I was 20 years old and my first position was as a second chair assistant. Within 6 months I was promoted to a first chair assistant under my current manager, LaQuanna McDowell. I worked as Ms. McDowell’s first chair assistant for three years, learning the business and becoming comfortable with our clients and all that we do. Nearly six years later I am an Associate with over 130 clients and I am an Enrolled Agent with the IRS.
Omni Specialists
Senior Associate

Ashley Vandivier, E.A.

Ms. Vandivier started with Omni Tax Help in early 2016, she quickly grew with the company to became one of Omni Tax Help's Senior Associates. She is a licensed Enrolled Agent with the IRS. She is very passionate about representing and advocating for her clients. Ms. Vandivier’s passion for her work and her compassion for her clients has allowed her to save her clients over $6 million dollars. She is driven to help businesses and individuals gain a better understanding of their taxes and bring their accounts to resolution. Her prior bookkeeping experience allows her to bring a unique insight to her self-employed and business clients
Omni Specialists
Senior Associate

Tammy Alberts, E.A.

I am a Senior Associate and Enrolled Agent with Omni Tax Help and have over 10 years’ experience in tax resolution negotiations. I have negotiated numerous cases including settlements with the IRS, states throughout the country and the Department of Justice. I truly enjoy getting to know my clients and helping them in resolving their tax matters. I am originally from Massachusetts and have lived in Florida for over 20 years. Outside of tax resolution, I am also a Florida Licensed Real Estate Agent.
Omni Specialists
Associate

Amanda Van Gorder, E.A.

Through hard work and dedication, I was able to obtain my Enrolled Agent’s License with the IRS within five months of joining the Omni Tax Help family. It’s that same sense of urgency and accountability that I bring to the table with all of my clients in helping to resolve their tax liability issues. My goal is for each of my clients to have a better understanding of the taxation process and how to avoid similar situations in the future so that their tax problems truly stay a thing of the past. When I’m not helping clients with their tax situations, I enjoy spending the weekends on the beach and local hiking trails with my daughter.
Omni Specialists
Associate

Jace Bauer, E.A.

Jace M. Bauer is an E.A., and I have been with Omni Tax Help since 2018. Shortly after beginning with Omni Tax Help, he became fascinated with the inner workings of the taxing authorities and assisting our clients with their tax problems. Jace found that becoming an Enrolled Agent with the IRS combined his interest in these complexities and allowed him to directly impact our client’s lives for the better. Using years of business management experience and his abilities as an Enrolled Agent, Jace is truly excited to see what each day brings and provide the much-needed guidance to our clients and their various tax issues.
Omni Specialists
Associate

Crystal Kelly, E.A.

I became part of the tax resolution team in March of 2012 here at Omni Tax Help. This was the first position with tax resolution I had ever had, and it was challenging. It did not take long for me to realize this would turn out to be a career for me because I loved what we were doing for our clients. I had been proud to work for several of my past employers, but this was the first job that I was proud of what I did for work. The time I was able to call a client and tell them they no longer had to worry about their tax liabilities being a burden on their future was such a great feeling! I started out as a Para and worked my way up to an Associate position in 2016. Then to further my experience, as well as to be more beneficial to my clients, I pursued becoming an Enrolled Agent with the IRS so I could be one of the acting Power of Attorneys for my clients. I look forward to continuing working each case as if it was my own, and strive to get each client back on track to a more positive and knowledgeable future!
Omni Specialists
Associate

Hope Wunner, E.A.

Mrs. Wunner joined Omni Tax Help in 2011 as a paraprofessional. She has since become an Enrolled Agent and promoted to Associate. Over the years she has handled hundreds of cases; helping her clients achieve the best resolution possible. She enjoys getting to know her clients and treats them like family. Her goal is to make sure her clients understand what caused their past liability problems and teach them the skills needed to remain compliant and ensure their liability issues remain in the past.